Refund and Payment Policy of Nethi Nethi (www.nethinethi.org)
Refund Policy:
1. Pre-Recorded Sessions:
- Refunds for pre-recorded sessions are available within 30 days of the purchase date.
- To request a refund, you must contact our customer support team at [customer support email/phone] and provide details such as your order number and reason for the refund.
- Refunds will be issued to the original payment method and may take up to [number] business days to process.
2. Online Webinars:
- No refunds will be provided for online webinars, except in cases where the webinar is canceled by Nethi Nethi.
- In the event of a canceled webinar, participants will be notified, and a full refund will be automatically processed.
3. Course Material:
- Refunds are not available for course materials (digital or physical) once they have been accessed, downloaded, or shipped.
4. Technical Issues:
- If you experience technical issues that prevent you from accessing the purchased content, please contact our technical support team at [technical support email/phone]. We will make reasonable efforts to resolve the issue and provide access to the content. Refunds will be considered on a case-by-case basis.
Payment Policy:
1. Payment Methods:
- Payments for pre-recorded sessions and webinars can be made through the designated payment gateway on the Site.
- Accepted payment methods include [list of accepted payment methods], and prices are listed in the applicable currency.
2. Pricing and Currency:
- Prices for our services are clearly listed on the Site and are subject to change at any time.
- All transactions are processed in the currency specified on the Site at the time of purchase.
3. Payment Confirmation:
- Upon successful payment, you will receive a confirmation email with details of your purchase.
- For any payment-related issues or discrepancies, please contact our customer support team at [customer support email/phone].
4. Payment Security:
- Nethi Nethi prioritizes the security of your payment information. We use secure and encrypted payment gateways to process transactions.
5. Changes to Pricing:
- Nethi Nethi reserves the right to change the pricing of its services at any time. Such changes will be effective immediately upon posting on the Site.
6. Failed Payments:
- In the case of a failed payment, you will be notified, and you may need to update your payment information. Access to the purchased content may be restricted until payment is successfully processed.
7. Taxes:
- Prices listed on the Site may exclude applicable taxes. You are responsible for paying any applicable taxes related to your purchase.
8. Payment Disputes:
- If you believe there is an error or unauthorized transaction on your account, please contact our customer support team immediately for resolution.
9. Contact Information:
- For any questions or concerns regarding refunds or payments, you may contact our customer support team at [customer support email/phone].
By making a purchase on www.nethinethi.org, you acknowledge that you have read, understood, and agreed to our Refund and Payment Policy. Nethi Nethi reserves the right to update or modify this policy at any time, and any changes will be effective immediately upon posting on the Site.